AI Girlfriend FAQ
33 quick answers on free chat, privacy, Premium, coins and the wheel. Search, or pick a topic.
How Can We Help?
33 questions- Getting StartedAccounts, age check, phones and what is free4 questions
- CharactersWho the characters are, their ages and rules4 questions
- Chat and Group ChatsOne-to-one and group chats, sync and resets4 questions
- Photos and MediaPrivate packs, stories and how photos are made3 questions
- Premium and CoinsPlans, coin packs, renewals and canceling4 questions
- Discount WheelSpins, prizes and where a discount applies3 questions
- Account and Sign-inSign-in codes, sessions and deleting an account3 questions
- PrivacyWhere chats are kept and what we store3 questions
- RulesWhat is allowed, blocked prompts and age limits3 questions
- Guides and How-TosAI companions explained, in plain words2 questions
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Popular Questions
How the Lazys Help Center Works
The help center answers 33 questions in 10 topics, from a first chat and group chats to Premium, coins, the discount wheel, privacy and the rules. Type a word in the search to see every matching answer at once, or pick a topic card to jump to its questions; each topic links the page that covers it in full, and each question has a link of its own. If no answer fits, email hello@lazys.co. Support never asks for a card number or a sign-in code.
- Topics
- Getting Started, Characters, Chat and Group Chats, Photos and Media, Premium and Coins, Discount Wheel, Account and Sign-in, Privacy, Rules and Guides and How-Tos
- Questions
- 33, searchable in one field
- Contact
- hello@lazys.co
Getting Started
Do I need an account to use Lazys?
Not to start: browsing, the wheel and the creator need none, and chat gives 5 replies without one. Sign in free with an email code for 10 messages a day in total and to keep chats, characters and favorites.
How do I confirm I am over 18 on Lazys?
Your first visit asks you to confirm that you are an adult. The answer is kept on that browser for one year, and every page carries the RTA label for parental-control filters.
Does Lazys work on my phone?
Yes. Lazys is a website, so it runs in the browser on phones, tablets and computers, and there is nothing to install.
What can I do on Lazys without paying?
Browse all 92 profiles, chat one-to-one, draft characters in the creator, use Random match and save favorites. Premium and coins are optional.
Characters
How old are the characters on Lazys?
Every character is a fictional adult aged 21 to 55; her age is fixed and shown on her card and profile. A character you create must be 21 or older.
Can I ask a character to look like a celebrity?
No. Characters may not copy, impersonate or sexualize a real person, celebrities included. Ask for a look, a style or a personality instead.
Do the characters have personalities and backstories?
Yes. Each profile gives her relationship to you, such as neighbor or coworker, and most list personality traits and hobbies. Her greeting opens the chat in that role.
Are there older characters on Lazys?
Yes. 14 characters are 36 or older: Margot, Diana, Mei, Graciela, Salma, Colette, Sari, Josie, Kanya, Lourdes, Dalia, Lorraine, Beatriz and Veronica. They have their own page of mature AI girlfriends.
Chat and Group Chats
Can I chat with more than one character at once?
With Premium, yes: a group chat holds two to three characters in one thread. Name the group and pick the members, and it opens with your other chats.
Can I delete or reset a chat?
Yes. The menu in each conversation resets its messages or deletes the chat, and a group chat is deleted the same way.
What do the Photo and Video buttons in a chat do?
They open her next photo or short clip, made ahead of time, never on request. Each button shows its price in coins. Now and then she asks for a tip: a few coins send you a private photo of hers, and the chat goes on either way.
Do my chats sync between devices?
Yes, once you sign in. Chats are kept on our servers and follow your account to a phone or a laptop. Signed out, they belong to that browser for 30 days; sign in there to keep them.
Photos and Media
What is in a private pack on Lazys?
Photos from one character. There are 91: 16 large packs with 24 to 40 photos and a 1:58 to 2:00 video, and 75 smaller sets of 6 to 12 photos. Each opens with 5 coins, or all of them with Premium.
What are stories on Lazys?
Short photo sets at the top of the home page: tap a character’s circle to see a few frames of one moment, opened with her greeting.
Are the photos on Lazys real?
No. Every portrait, story and pack image shows a fictional adult and is made with AI. No photo is of, or made to resemble, a real person.
Premium and Coins
Discount Wheel
How does the Lazys discount wheel work?
Signed-in accounts get 3 spins of the home page wheel. Each prize is picked at random within a fixed range: earlier spins give 1–20% off, and spin 3 gives 60% off.
What can I use a wheel discount on?
One coin pack purchase, never a Premium plan, and one per card. It applies automatically at checkout, ends 48 hours after the spin (counted from when checkout opens, if it was closed) and is replaced by a newer prize.
Can Premium members spin the wheel?
Yes. With a current plan the wheel runs in rounds of 3 spins, a new round 24 hours after the last; each round’s last spin gives 40–60% off a coin pack.
Account and Sign-in
Why has my sign-in code not arrived?
Check your spam folder and the address you typed, then ask for a new code. Each code expires in 10 minutes.
How long do I stay signed in to Lazys?
Up to 30 days on that browser, unless you sign out first. Sign out on a shared device to end the session there.
How do I delete my Lazys account?
Email us from your account’s address with the subject Privacy request: we delete the account, its chats and characters, and cancel a renewing plan. Want a copy of your data first? Ask in the same email.
Privacy
Where does Lazys store my chats?
On our servers, with your account (or, signed out, with a signed anonymous cookie for 30 days). A chat is kept for up to 12 months after its last message and is never used for AI training; reset or delete it any time.
Does Lazys use advertising cookies?
No. Lazys uses no advertising cookies and does not sell personal data. Analytics run without ad features, and without cookies where consent is required.
What does Lazys store about me?
For an account: your email address, sign-in sessions and your purchase records. Sign-in codes are kept only as a keyed hash. The Privacy Policy lists everything.
Rules
What is not allowed on Lazys?
Minors, childlike content and real, identifiable people are never allowed, in characters, chats or prompts. Any other fantasy between fictional adults is allowed in chat; the Community Guidelines list the rest.
Why was my prompt blocked?
The chat blocks prompts that involve minors, childlike content or real, identifiable people. Rephrase within the Community Guidelines and try again.
Can I use the site at 18 if the local age of majority is 21?
No. You must be 18 or the age of majority where you live, whichever is higher, and adult content must be lawful for you there.
Guides and How-Tos
What is an AI companion?
A fictional character you chat with for company, flirting or stories, written by software rather than a person. On Lazys, every companion is an adult character.
Is an AI girlfriend a replacement for a relationship?
No. She is fiction, not a relationship or therapy. Lazys characters are for entertainment, creativity and company; for support, talk to people you trust or a professional.
Still Need Help?
Tell us what you were looking for and support answers by email. Support never asks for a card number or a sign-in code.